Privacy Policy

Grace Grips ("Grace Grips", "we", "us", "our") is a faith-led wellness lifestyle brand offering Pilates grip socks and related products. This site is designed, built and maintained on our behalf by During Studios.

For any privacy question or request, contact us at hello@gracegrips.com.

Order and account information: name, email, shipping and billing address, phone number, and order history when you place an order or sign up to our newsletter.

Payment information: card and payment details are handled directly by our payment processors (such as Shopify Payments and Stripe). We do not store full card numbers on our servers.

Usage information: pages viewed, referring URL, device type, and cookie identifiers, collected through standard analytics and cookies.

Communications: any information you send us by email, contact form, or social media.

To process and deliver your orders, including sending confirmations, tracking and customer service messages.

To operate, secure and improve our website, storefront and product range.

To send marketing communications, only where you have opted in, and always with a one-click unsubscribe.

To meet legal, tax and accounting obligations.

We share information only with the service providers who help us run the business: our e-commerce platform (Shopify), payment processors, shipping carriers, email and analytics providers.

We do not sell your personal information to third parties.

We may disclose information where required by law, court order, or to protect the rights, property or safety of Grace Grips, our customers, or others.

We use cookies and similar technologies to keep your basket working, understand how the site is used, and personalise content. You can control cookies through your browser settings; disabling them may affect site functionality.

We keep your information only for as long as needed to provide our services and meet legal obligations (typically up to 7 years for order and tax records). You can request deletion of your personal data at any time by emailing hello@gracegrips.com.

Depending on where you live, you may have the right to access, correct, delete, or restrict processing of your personal information, and to object to or withdraw consent for marketing. To exercise these rights, email hello@gracegrips.com and we will respond within 30 days.

We use industry-standard technical and organisational measures to protect your information, including HTTPS encryption, access controls, and reputable third-party infrastructure. No online service can be guaranteed 100% secure, and you use the site at your own risk.

To the fullest extent permitted by law, Grace Grips and During Studios, and each of their respective directors, officers, employees, contractors and affiliates, shall not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, including but not limited to loss of profits, revenue, data, goodwill or business opportunity, arising out of or in connection with your use of this website, our products, or any information provided on the site, even if advised of the possibility of such damages.

Our total aggregate liability to you for any claim arising out of or relating to this website or any product purchased from us shall not exceed the amount actually paid by you to Grace Grips for the product or service giving rise to the claim in the 12 months preceding the event.

During Studios acts solely as the design and development partner for this website. During Studios is not a seller of Grace Grips products, does not fulfil orders, and shall not be liable to any customer for any product, order, refund, shipping, warranty or content-related claim. All such claims must be directed to Grace Grips.

Nothing in this section limits or excludes any liability that cannot be limited or excluded by applicable law, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

Our site may link to third-party websites and services. We are not responsible for the privacy practices or content of those sites and encourage you to read their policies before providing any information.

Our site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

We may update this policy from time to time. Material changes will be posted on this page with a new "Last updated" date. Your continued use of the site after any change constitutes acceptance of the updated policy.

Questions or requests can be sent to hello@gracegrips.com. This page is app-owner content maintained by Grace Grips and is not a legal certification.